I love on-line shopping and don’t like going around shops. I believe there are quite a few millions like me ! I know , I can buy anything I need on-line and do so. If things are not available in the UK I can even import it without hassle. On-line Shopping is truly Global now-a-days.
Recently, I bought a Christmas present for my other half. The order was with FREE postage and arrived safely. To be honest, I bought quite a few things same time and I din’t know what it was until I opened the box. When I opened it, I was amazed how safe my present was inside.
This is something I admire about Good On-line Retailers. They always pack orders to the highest standard. Does this make be buy again with this Retailer even if price is bit higher ? The answer is…Oh Yes !
It is your responsibility to get orders safely to the customer. If you have been ignoring this aspect of your business, NOW it is time to correct. It is good to go on the ground and put it right.